3048 Meadow

Heights. VIC

Phone Number

+61 460 042 747

Specialist in Complex/High intensity care

Expert Care for Complex Needs

Some people need extra support due to medical conditions, disabilities, or behaviour that requires close attention. Our team specialises in high intensity and complex care, offering round-the-clock help with full professionalism and kindness. We support people with mobility issues, multiple health concerns, advanced behaviour support plans, and other high care needs. Every care plan is built around the person, making sure support is safe, respectful, and personal. Our staff are trained to manage medical devices, feeding systems, physical transfers, and behaviour management in a calm and skilled way. You can trust us to deliver care that protects health and supports dignity every single day.

Skilled Staff You Can Count On

We carefully select and train our team to provide the highest level of care. From registered nurses to experienced disability support workers, each member is trained in advanced care techniques. This includes medication management, complex personal care, hoisting, tube feeding, seizure monitoring, and emergency response. But we also focus on the human side of care. Our staff listen, understand, and build real trust with each person they support. We work closely with families, medical teams, and support coordinators to keep everyone informed and involved. With us, care is not only safe and effective but also kind and respectful.

Personalised Support Every Step of the Way

No two people are the same, and that is why our approach is fully personalised. We take time to understand each person’s health, routine, communication style, and goals. Whether someone needs full assistance with daily living or help managing a health condition, we create a support plan that fits their life. We make sure care feels comfortable, not clinical. From building trust to helping someone feel safe at home or in the community, every part of the service is done with care. Our goal is to improve quality of life while making sure complex needs are met every single day.
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Personalised Care You Can Rely On

Book a consultation for expert, round-the-clock support in a safe and caring environment.