Effective Date: 4 June 2025

At Galicare, we value your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect:

• Your name, phone number, email, and address

• Information submitted through contact forms or service enquiries

• Details related to your care needs or NDIS support

2. How We Use It

We use your information to:

• Respond to your enquiries and provide services

• Understand your support needs and personalise care

• Improve our website and services

• Fulfil legal or NDIS-related requirements

3. Data Protection

Your information is stored securely and only accessed by authorised team members. We take reasonable steps to protect it from misuse or unauthorised access.

4. Sharing Information

We do not sell or trade your information. It may be shared with trusted service partners or required bodies only when necessary for care or legal compliance.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can manage cookie settings through your browser.

6. Your Rights

You may request access to your personal information at any time and ask for corrections if needed.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: info@galicare.com.au
🌐 Website: www.galicare.com.au